About Us — Get to Know 398
398 is an online entertainment platform built exclusively for Malaysian users. We offer a full range of sports betting, Live Casino, slots, and jackpot experiences in Bahasa Melayu, backed by local payment options that are simple and secure.
Who We Are & Why 398 Exists
398 is an online entertainment platform built from the ground up with one clear purpose — to deliver the most comfortable, secure, and locally relevant betting and gaming experience for Malaysian users. We understand that local players have different priorities from other markets: they want a Bahasa Melayu interface, MYR payment options, and a service that runs smoothly on their smartphones — without unnecessary technical hassle.
The name 398 is more than just a brand — it represents our commitment to building a platform that anyone can access, whether you're a seasoned player from Kuala Lumpur or a first-time user from a small town anywhere across Peninsular or East Malaysia. We believe high-quality entertainment should have no language, technical, or financial barriers.
Platform Mission & Vision
398's mission is to be Malaysia's most trusted online entertainment platform — delivering a transparent, fair, and enjoyable experience to every user. We are committed to continuously improving platform quality, strengthening account security, and ensuring every MYR transaction is processed smoothly and swiftly.
Our vision is to be the platform of choice for Malaysian players seeking a complete, easy-to-navigate, and trustworthy digital entertainment experience. By continuing to invest in mobile technology, data security, and multilingual customer support, 398 is committed to building meaningful, long-term relationships with every one of our members.
What We Offer
All your entertainment categories in one platform, tailored for the Malaysian market.
Football, badminton, cricket, and more. Match odds are updated in real time across local and international leagues, including the Malaysia Super League and EPL.
Baccarat, Dragon Tiger, roulette, and more — all hosted by professional dealers in real time and playable directly from your smartphone.
A wide selection of slot games with progressive jackpots that grow every day. Suitable for all types of players — from small bets to VIP.
The entire platform is available in Bahasa Melayu — from the main navigation to transaction notifications. Designed for the comfort of Malaysian users, with no reliance on inaccurate translations.
Security & User Experience
At 398, user account security is a non-negotiable priority. Every account is protected through phone number verification, and all MYR deposits and withdrawals are processed through secure, encrypted channels. Our infrastructure ensures your personal data is never shared with third parties without your consent.
On the user experience side, the 398 platform is fully optimised for mobile — both Android and iOS. Clean navigation, easy-to-reach buttons, and fast load times let you enjoy games comfortably even on a slower data connection. We continuously make improvements based on user feedback to ensure your experience keeps getting better over time.
Customer Support & Transparency
The 398 customer support team is available around the clock through the channels within the platform. We understand that questions about deposits, withdrawals, or how to use a particular feature need to be answered quickly and accurately — without putting you through a drawn-out process.
On the transparency front, all information relating to bonus terms, conditions of use, privacy policy, and responsible gaming guidelines is openly available on our website. We believe that players who understand the platform well will enjoy a more satisfying and meaningful experience.
If you have any questions before signing up, our FAQ we cover answers to the most frequently asked questions — from how to make your first deposit to how to read match odds.
How to Reach Us
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Support Email [email protected]
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Live Chat on Platform Available after login — fast responses in Bahasa Melayu.
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Help Centre Check FAQ page for instant answers without the wait.
Built for Malaysian Users
398 isn't just an international platform with a Bahasa Melayu overlay. It's built with a genuine understanding of how Malaysian users interact with digital platforms — from local sporting favourites like the Malaysia Super League and BWF badminton tournaments, to the everyday habit of using DuitNow for transactions, and the need for an interface that runs smoothly on mobile data.
We also understand that our users come from all walks of the game — from first-timers trying a betting platform for the very first time, to seasoned players looking for more competitive odds. That's why we provide clear guides, straightforward terms, and Bahasa Melayu support so you never have to hunt for a translation yourself.
If you're ready to get started with 398, the first step is simple — create a new account and claim your welcome bonus offer available to new Malaysian members.
Join the 398 Community Today
Create a new account in under three minutes, make your first MYR deposit, and start exploring everything 398 has to offer — sports, live casino, slots, and jackpots.